Privacy Policy

Introduction

The National Wedding Directory ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thenationalweddingdirectory.com.au and use our wedding vendor directory services.

We are an Australian-based company and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account or user profile
• Submit an enquiry to a wedding vendor
• Save vendors to your wedding boards
• Leave reviews or ratings for vendors
• Sign up for our newsletter or notifications
• Register as a wedding vendor on our platform
• Contact us for support or information

This information may include your name, email address, phone number, wedding date, location preferences, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our wedding vendor directory services
• Connect you with wedding vendors based on your preferences
• Process and manage your enquiries to vendors
• Enable vendor messaging and communication features
• Personalise your experience and recommend relevant vendors
• Send you updates about your enquiries and saved vendors
• Improve our website and services
• Respond to your comments, questions, and requests
• Detect, prevent, and address technical issues or fraud

Information Sharing

We may share your information in the following situations:

• With Vendors: When you submit an enquiry or message to a vendor, we share your contact information and enquiry details with that vendor.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act, you have the right to:

• Access your personal information that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites, including vendor websites and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: