We are Adelaide's premiere boutique photography studio located in a stunning three story terrace building on Chesser street in Adelaides CBD. Specializing in people photography - commercial, editorial, corporate, wedding, engagement, couples, portrait, family, newborn, boudoir and bridal boudoir photography. Our award winning photographers are some of the most experienced in the industry, we know how to bring out the best in you. Avalon City Imaging's studio is conveniently located in the creative heart of Adelaide city. Call or email us today to book your shoot!
Lucy Le
2 months ago
I had an extremely terrible experience with a baby photoshoot session at this studio. It all started with an email claiming we had received a “gift Professional Photo Session valued at $500” after attending the Baby Expo. That sounded nice, but once we got there, everything went downhill. Although David, the photographer, was very friendly and nice during the shoot, the overall experience and outcome were extremely disappointing. The photographer was careless and completely unprofessional with newborn photography. He clearly had no real experience handling babies. The way he wrapped my baby was awful – he used such thin fabric that you could even see the diaper through it, and he didn’t even notice. Even though I brought sample photos of the style I wanted, he basically just copied them with no creativity or effort of his own. Honestly, the pictures I take at home with my phone look better than what he produced. Then came the so-called “selection session.” What a waste of time. He dumped 200–300 unremarkable photos on us and pressured us to pick some, only to reveal a shockingly overpriced menu. $250 for just ONE image? Outrageous. When we showed no interest, he pushed “special deals” and discounts, but it was pointless — we only ended up buying one single photo. I deeply regret not walking away at that point. To make matters worse, it took him a whole month to send us that “high resolution image.” The quality? Honestly worse than an iPhone shot, despite supposedly being “edited.” On top of that, he said we would also get one complimentary printed photo (size 5x7). I asked if it could just be emailed to us instead — since it’s easier to store and, despite the poor quality, at least I wanted one or two photos as keepsakes after wasting two sessions there. But when I emailed to request this, he turned around and said we would have to pay another $250 if we wanted that image sent digitally. At that point it was crystal clear: this studio has no heart, no professionalism, only a desire to squeeze as much money as possible from their clients. Absolutely shameful. This was, without doubt, the worst photo studio experience I’ve ever had. If you want beautiful, memorable photos of your baby without wasting money, I strongly recommend looking elsewhere. This place is nothing but disappointment and overpricing. If you look at a few other 1-star reviews of this studio, you’ll see that several people have had similar disappointing experiences with the Newborn Baby Session at Avalon. We will definitely never return and do not recommend this studio to anyone!
Hi Lucy, We are sorry to hear you were not happy with your experience at the studio. We really try and make it a unique and special experience for all of our clients. This is the first we are hearing of your dissatisfaction. We would love to help turn your experience into a more positive one. It would be great if we could reach out personally rather than over a public domain to resolve this for you. If the images you received were not to your satisfaction, we are more than happy to make any edits or alterations required. We hope to resolve this with you personally soon.
3 months ago
Come for the photography, stay for the vibes...✨️ Great studio photography sessions. Makeup artists and coffee available. Thanks to King Julian for the gangsta snaps... 📸
Thanks Arch, what a fun and fabulous review. Thanks for sharing all the good vibes!
4 months ago
Friendly, beautiful, groovy, and make you feel very comfortable when you go in there. Very relaxed photographer that takes beautiful photos
Thank you for your kind words Chelsie. We are so glad you enjoyed your experience with us.
8 months ago
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