An Australian-owned ‘gentlemen’s clothier’ with nearly 60 national stores. The menswear tailoring brand, founded by Matt Jensen in 2009, is a specialist in natural fibres, in particular Australian merino wool. M.J. Bale in the official clothier for the Australian Test cricket team and Wallabies, as well as numerous professional sporting organisations, including from the AFL, soccer and rugby league codes.
Evan Loh
2 months ago
Thanks for the 5-star rating, Evan! We're glad your enjoyed your experience in our Alexandria store.
Raeda Jomaa
2 months ago
Amazing service at MJ Bale Alexandria. Maria was outstanding — so friendly and helpful. Another staff member (didn't catch her name) was also very kind. The whole team made the experience a pleasure.
Thanks for your lovely feedback, Raeda! We’re glad Maria and the team made your visit such a positive one.
3 months ago
Terrible customer service. When I entered the store I noticed that the 2 staff (Caucasian male and Asian lady) were busy but that’s okay but it’s how they spoke like they’re annoyed. I simply asked if they had any sales for matching pants and suit jacket and the answer was a sarcastic yes only to find that the specials only apply if you buy 3 items. Then I asked about the winter sales I found online and they said it doesn’t exist but after checking Facebook it’s still on. Very disappointing customer service, will never return again. These staff need better training - really felt crap after stepping out of the store.
Hi Barry, sorry to hear that your experience didn't live up to your expectations, or ours. Our Customer Experience team would love to speak to you about this in some greater detail, please reach out to us on service@mjbale.com so we can help you best!
Holy Seeds
4 months ago
Thanks to superstars Edith and Jack. Excellent customer service and help with my new outfit.
Hi Holy, thanks for the kind words! We’ll be sure to pass this on to Edith and Jack. We look forward to welcoming you back in store soon!
Rameth Kosgodage
4 months ago
Matt the assistant manager was great help!!
Hi Rameth, thanks so much! We’ll be sure to pass your kind words on to Matt.
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