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About Us
Offering Brisbane’s largest range of diamond engagement and wedding rings, family owned jewellers Xennox Diamonds have been hand-crafting uniquely tailored pieces, specialising in premium Russian and Belgian cut diamonds, in excess of 37 years. We pride ourselves on ensuring you have the perfect diamond, and we take the time to source and design your ring, to give you a unique and personalised piece. Each ring has a lifetime warranty and Free professional cleaning for peace of mind. The Ultimate in Service and Product Quality Our passionate staff are driven to providing only the highest level of service. We aim to create pieces of the highest quality by hand picking each of the stones direct from the cutters in Belgium and Russia, and involving them in each stage of the design and manufacturing processes at our onsite workshop in Brisbane. We believe that you should only pay for a difference that you can see, so we take the time to sit down and educate you about the different diamond grades in order to assist you throughout the decision making process. We can ensure that you find exactly what you are looking for; a timeless and elegant ring that is uniquely tailored to you. We are not happy until you are 100% happy with the finished piece, and will do whatever it takes to make sure you are completely comfortable and satisfied with the process. VISIT WEBSITE
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Reviews
5.0(1,529 reviews)
Patrick Kurniawan
Google
13 hours ago
Outstanding service from Ciara and Clint! They went above and beyond to help us pick the perfect pair of diamonds, even replying to our messages over the weekend. On top of that, their whiskey selection is excellent and adds a unique touch to the store. Great service, great products, and a great overall experience. Highly recommend!
Jean
Google
6 days ago
Party Creations
Google
2 weeks ago
Amazing experience!
Response from owner
Thank you, Party! We're so glad to hear you had an amazing experience with us. Your feedback means a lot to our team!
Florian S
Google
2 weeks ago
Response from owner
Thank you, Florian, for the fantastic 5-star rating! We appreciate your support.
Evan G
Google
3 weeks ago
Xennox Diamonds offers an experience that goes far beyond buying jewellery. From the moment you walk in, you feel genuinely welcomed and looked after. The team take the time to understand what you are looking for and offer guidance that is both professional and personal. A real highlight is the incredible whiskey bar inside the showroom, along with their whiskey tasting nights. The atmosphere is relaxed and enjoyable, and being able to sit down with a quality drink while viewing stunning pieces makes the whole experience feel unique and memorable. If you want exceptional service, beautiful craftsmanship, and a truly special experience, Xennox Diamonds is very easy to recommend.
Response from owner
Hi Evan, it is wonderful to hear that your night was so memorable, the kind words mean a lot. Your are welcome to join us anytime for a whiskey in the showroom. See you again soon. Best wishes, Ciara.
Questions from Couples
Have a question? Ask the vendor directly.
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Carmen Manteit
Google Q&A
Dec 5, 2025Do you buy rings
Xennox Diamonds
As a general rule no, but we do offer trade ups and trade in's for clients looking to upgrade their engagement rings.
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Xennox Diamonds
Google Q&A
Dec 5, 2025What sort of warranty do you offer?
Xennox Diamonds
All of our Engagement Rings and Wedding Rings come with a lifetime manufacturing warranty, professional cleaning, stone tightening and minor stone replacement (not related to wear and tear).
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Xennox Diamonds
Google Q&A
Dec 5, 2025Do you Value and Insure Rings?
Xennox Diamonds
Yes, we are registered valuers with the National Council of Jewellery Valuers. We also have a great jewellery specific jewellery insurance that has a guaranteed value called Qreport. Both can be done same day with an appointment.
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Xennox Diamonds
Google Q&A
Dec 5, 2025Can i get my jewellery repaired and or remodelled?
Xennox Diamonds
Absolutely, We have an amazing onsite workshop with some very talented jewellers. Many times small repairs and resizes can be done while you wait. For remodelling, it is always best to book in a design consult with one of our award winning designers.
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Xennox Diamonds
Google Q&A
Dec 5, 2025Do you do resizing?
Xennox Diamonds
Yes! We have an onsite workshop with a team of four jewellers and a diamond setter which means we can usually get resizing done the same day within two hours.
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Xennox Diamonds
Google Q&A
Dec 5, 2025If I have a loose diamond are you able to make the ring?
Xennox Diamonds
Absolutely! If you already have a diamond or a coloured stone we can help you with the design and create an engagement ring or custom made piece for you.
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Xennox Diamonds
Google Q&A
Dec 5, 2025Do you offer finance or payment plans?
Xennox Diamonds
We sure do! We have all the big ones such as Humm, Zippay, ZipMoney and Afterpay. We also offer our own inhouse payment solution called XennoxPay where you can split the payment over up to 3 years with no interest, no credit checks and no third party platforms.
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Katherine Petty
Google Q&A
Dec 5, 2025I have a pink diamond that I am wanting to sell, do you purchase diamonds from the public.
Xennox Diamonds
Hi Katherine, If you would like to bring it into the showroom the team can have a look at the pink diamond for you and advise on the possible next steps to help you sell your pink diamond.
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Xennox Diamonds
Google Q&A
Dec 5, 2025Do you sell Laboratory grown and created diamonds?
Xennox Diamonds
Yes we certainly do. Laboratory grown diamonds have identical chemical, optical, physical properties and even have the same molecular structure. The trend we are seeing is that 70% of clients love the created diamonds because they are getting a 50% bigger diamond for the same money, and the other 30% love it for the sustainably produced, lower carbon footprint and ethically sourced reasons.